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Building a Social Media Presence from Scratch

A step-by-step guide for new businesses to establish a strong social media foundation and start growing their online presence.

Published on August 9, 2024

Starting from zero on social media is actually an advantage in one respect: you don't have any bad habits to unlearn. The accounts that grow well from nothing tend to share a few characteristics — they start on one or two platforms rather than everywhere simultaneously, they post with a specific audience in mind from the first day, and they invest in content quality over quantity.

Choosing where to start

Pick the platform where your specific customers are most active and where your natural content format (video, writing, visual) fits. A B2B service business should probably start on LinkedIn. A visual consumer product should start on Instagram. A brand with a personality that translates to entertainment should consider TikTok. Starting on multiple platforms simultaneously splits your production capacity and typically produces mediocre content on all of them.

The first 30 days

  • Complete your profile fully: professional photo, bio that explains who you help and how, link to your primary page
  • Publish 12–15 posts before promoting the account — arriving at an empty page kills momentum
  • Post content that would exist whether or not you were trying to grow: useful, specific, opinionated
  • Engage with accounts in your category and niche before expecting engagement back
  • Respond to every comment in the first hour after posting — early engagement signals boost distribution

What to measure in the first three months

Follower count is the most visible metric in early growth but the least useful one. Track reach per post (is your content getting to people beyond your existing followers?), engagement rate (are people stopping and interacting?), and profile visits from non-followers. These three metrics tell you whether the content is working independently of whether you're gaining followers quickly. A growing engagement rate with a slowly growing follower count is healthy early-stage growth, not a failure.

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